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STEPUP focuses on the needs of the scaffold industrial and construction industry. Our purpose is to provide competitive pricing on products that are in high demand along with the user -friendly shopping environment.

You agree to all terms as outlined in the privacy statement.

There are no dues or fees for the use of this website.

Return merchandise will only be accepted if it is in the original condition and within thirty days of the purchase date. A return authorization number is required for all returns. Returns must be sent freight pre-paid to where the product was delivered from. If an order is returned or the buyer does not accept the delivery of an order without prior authorization from STEPUP, STEPUP will treat this order as delivered. If after 60 days of unauthorized return or non-acceptance, the customer has not claimed the order and paid the appropriate shipping costs to send merchandise, the merchandise of the order will become STEPUP's property and the order will be treated as fulfilled.

Merchandise will be shipped with Common Carriers or UPS ground. We reserve the right to change our shipping policies and in particular our shipping costs whenever required for business purposes or to enhance service for our customers.

In the event of a dispute between users of the STEPUP website, you agree to waive any claim against STEPUP, including our officers, directors, agents and employees for any claims of liability in any way arising out of the dispute. California resident users agree to waive the provisions of California Civil Code ?1542 which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

You agree to indemnify and hold STEPUP, its officers, directors, agents and employees harmless from any and all claims or damages, including court costs and attorney fees, arising out of your use of our site and our services.

YOU, AS USER, AGREE THAT STEPUP SHALL NOT BE LIABLE FOR SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF YOUR USE OR INABILITY TO USE OUR SITE, OUR SERVICES OR THIS USER AGREEMENT.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Therefore, the limitations set forth in sections 7 and 8 may not apply to you.

Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be first submitted to mediation under the commercial mediation rules of the American Arbitration Association or to a mediator agreeable to the parties. If an impasse is reached, as determined by the parties or the mediator, the claim or controversy shall be settled by arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator may be entered in the appropriate court of competent jurisdiction. This clause shall not limit either party's right to obtain any provisional remedy, including without limitation, injunctive relief, orders for recovering possessions or similar relief, from any court of competent jurisdiction deemed necessary by either party to protect its property rights.

Should it be necessary for any party to this User Agreement to institute any legal action to enforce any provision of this Agreement or any dispute arising out of this Agreement, the prevailing party is entitled to receive from the other party such amount as the court or the arbitrator shall adjudge to be reasonable attorney's fees for the services rendered the prevailing party in such action or proceeding. Attorney's fees shall include those for services rendered for purposes of an arbitration or court action but shall not include any services rendered relating to a mediation of the dispute.