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A Quality Assurance System (QAS) is built into every stage of process, from receipt of the order to final on-time delivery. QAS enables us to keep our promises to the customers and provide ongoing improvements.

Design
Quality products start with quality design. Safety is the highest priority in designing products. Computer Aided Design (CAD) software enables our in-house engineers to design each and every part to the exact measurement. The designs are always sent to the customers for the approval before they are released for production.

Material
STEPUP proudly uses Manganese steel with a minimum yield and tensile strength at 60,000 PSI and 70,000 PSI, respectively, for all its steel products. It assures our construction products to exceed OSHA and ANSI standards.

Durability and Corrosion Resistance
To ensure the durability of our quality products, Powder Coating, Zinc Plating, and Hot-Dip Galvanizing are meticulously selected for coating different types of products for best results. We powder coat steel products at 70 microns using the premium powders exclusively from Dupont®. With adequate corrosion resistance, our products generally exceed the expected design life.

Our goal is 100% customer satisfaction. We always put customers needs first and keep our promises. In our mind, "Customer is always right!" We ensure customer satisfaction through providing the followings:

• Coverage - adequate inventories are systematically distributed in a network of 4 distribution centers strategically located throughout the US. This ensures on-time delivery for urgent product needs on the jobsites.
  
  
• Flexibility - our comprehensive product line provides great flexibility and one-stop shopping for our customers. Customization capability ensures special-order products to match the existing inventory precisely.
  
  
• Convenience - our state of the art website, www.gostepup.com, gives you 24-7 access to our product information and the convenience of placing orders online at any time.

At STEPUP, we provide solutions to the needs, not just products.